Welcome to Qualia.ae (“Website”). These Terms and Conditions (“Terms”) govern your use of the Website and the services provided by Qualia Trading LLC, a company registered in Dubai, United Arab Emirates (“Qualia,” “we,” “us,” or “our”). By accessing or using this Website, you agree to comply with and be bound by these Terms.
Please read them carefully before proceeding.
- Eligibility
To use this Website, you must be at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian. By using this Website, you confirm that you meet these requirements.
- Account Registration
You may be required to register an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Product Information & Pricing
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occur. We reserve the right to correct any inaccuracies or cancel orders based on incorrect information, even after the order has been placed.
Prices listed are in AED (United Arab Emirates Dirham) and include applicable VAT unless stated otherwise.
- Orders & Payments
- Orders placed through the Website are subject to acceptance and availability.
- We reserve the right to cancel or refuse any order at our discretion.
- Payment must be made in full at the time of placing the order using our secure payment gateway.
- Shipping & Delivery
We deliver within the UAE and internationally, subject to applicable shipping fees and timelines. Delivery dates are estimates and not guaranteed. Delays may occur due to unforeseen circumstances or customs procedures.
- Returns & Refunds
Please refer to our Return & Refund Policy for detailed information on eligibility, timeframes, and procedures.
- Use of Website
You agree not to misuse the Website or its content, including:
- Copying, reproducing, or distributing content without permission;
- Engaging in fraudulent or unlawful activity;
- Interfering with website functionality or security systems.
- Intellectual Property
All content, trademarks, designs, and materials on this Website are the property of Qualia or its licensors, partners and manufacturers and are protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.
- Third-Party Links
The Website may contain links to third-party sites. Qualia is not responsible for the content, accuracy, or policies of these external websites.
- Limitation of Liability
To the fullest extent permitted by UAE law, Qualia shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the Website or services.
- Indemnification
You agree to indemnify and hold Qualia and its affiliates harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of the Website.
- Governing Law & Jurisdiction
These Terms shall be governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes shall be subject to the exclusive jurisdiction of the Dubai Courts.
- Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the effective date. Continued use of the Website constitutes your acceptance of the revised Terms.
- Contact Us
For any questions or concerns about these Terms, please contact us at:
Qualia General Trading LLC
Office No. 2004 Bayswater Towers by Omniyat,
Marasi Drive, Business Bay, Dubai, UAE
Email: info@qualia.ae
Phone: +971505381136